People and leadership
Get the best from your people, and from yourself as a leader
Systems only work when the people using them do. We get to know your team, help settle the disagreements that slow everyone down, and give you a private sounding board on how to lead as the business grows.
Or WhatsApp us, or call 020 8087 4719
Signs you need this
- Two people who cannot work together are slowing everyone else down
- You are not sure what your team really thinks about how things are run
- Good people leave and you do not fully know why
- You have grown into the CEO role, but nobody showed you how to lead it
- Every disagreement ends up on your desk
What we do
Getting to know your team
Confidential one to one conversations with your staff, then an honest summary for you of what is working, what is not and what people need to do their best work.
Conflict resolution
A neutral person who sits down with both sides, gets to the real issue and agrees a practical way forward that everyone can live with.
Advising CEOs and leaders
Regular, private sessions on getting the best from people, handling difficult conversations, delegating well and shaping the team around where the business is going.
How it usually works
Listen to you
A conversation about what you are seeing, what worries you and what good would look like.
Talk to the team
Confidential conversations with the people involved, so we hear every side.
Report back
An honest, practical summary for you, without naming who said what.
Agree changes and follow up
We agree what changes, help put it in place and check back to make sure it holds.
What you can have at the end
A clear picture of how your team feels and why
Disagreements talked through and settled, with agreed next steps
Roles and expectations that everyone understands
A plan for the people side of the business
Someone outside the business to think things through with
How pricing works
Hourly
For a single conversation, a one off conflict or advice when you need it.
No minimum term
Project
A team review or a conflict worked through from start to finish, quoted once we understand the situation.
Fixed quote up front
Ongoing advice
Regular sessions for CEOs and founders who want a sounding board.
Monthly sessions
Cancel any time
Frequently asked questions
Is it confidential?
Yes. What staff tell us stays with us. You get the themes and what to do about them, not who said what.
Will my team open up to someone from outside?
Often more than they would to their manager. An outside person has no stake in the answer, which makes honest conversations easier.
Is this the same as HR?
No. We help with how people work together and how the business is led. Formal grievances, disciplinaries and employment law questions should go to an HR adviser or employment solicitor, and we can work alongside them.
Can this be part of a wider operations project?
Yes. People problems and process problems are often the same problem, so it works well alongside operations consulting.